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  • How do I remove my profile from FindSomeone?

    Open the drop-down menu in the top-right and select 'Account settings'. Select the 'Account settings' tab. Select 'Remove my profile'. Please let us know why, and if you have any further comments or suggesti...

  • Pay by bank deposit

    Important: Payments made without your member number can't be credited to your account. Paying by bank deposit: Deposit one of the amounts below into our account using internet or phone banking ...

  • Messages

    Messaging someone you're interested in is a great way to connect. Your email address isn't shared with the sender or receiver. Messages are private and can only be accessed by the sender, receiver and our Support team (in line with Tr...

  • Smiles

    If you want to let a member know you're interested, select 'Send a smile' on their profile. You can send one type of smile per profile. Basic members can send up to 10 Smiles per day. Upgrade to Gold to send unlimited Smiles. Receiv...

  • Staying safe

    FindSomeone is proud to deliver a safe and enjoyable match-making experience. As with any interaction (online and offline), there are some steps you can take to protect yourself. Here are some great tips that can help you stay safe with on...

  • Why can't I send a message?

    To send the first message, you'll need either a Gold subscription or a Message pack. All members can reply to messages received. The conversation can continue so long as one member is Gold, or has a message pack. You may not be able to...

  • Message board rules

    Our Message Board is provided for the enjoyment of the entire FindSomeone community and is moderated by members and, at times, by FindSomeone staff. It's a forum for sharing advice about dating, supporting other members on their journ...

  • Terms and Conditions

    FindSomeone is owned and operated by Trade Me Limited. FindSomeone provides services to people looking to find someone special. We are committed to providing a safe environment for you to meet, converse with and get to know other people. ...

  • Getting started

    New to FindSomeone? Make the most of the site and meet your potential match! Create your profile. Add a photo. Tell us your match criteria. Browse or search for matches. ...

  • Gold

    Gold members can access all features on the site: Send unlimited messages, smiles, winks, hugs, kisses and roses. View all of a member's public photos. Appear first in search results. Use the Do We Match? feature on profiles. ...

  • How do I clear my deleted messages?

    Deleted messages are archived after two weeks, if no further messages are received. You can move them back to your inbox within two weeks to prevent them from being archived.

  • Message board

    The message board is a place for members to connect. All members can view posts. Gold membership is required to post on the message board. Before posting, check out the rules. Starting a post Select 'Message board' from the le...

  • Reporting inappropriate behaviour

    You can report another member by selecting 'Community watch' at the bottom of most pages on the site. We want to know if You've come across an offensive or dodgy profile. A message you've received is rude, abu...

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