Help Search

16 results showing 1 - 16
  • Why can't I send a message?

    There are two ways to send the first message on our site. If you are a Gold member then you are able to start a chat with another member on the site whether they are Basic or Gold. If you are a Basic member and not keen on upgrading t...

  • Message board rules

    Our Message Board is provided for the enjoyment of the entire FindSomeone community and is moderated by members and, at times, by FindSomeone staff. It's a forum for sharing advice about dating, supporting other members on their journ...

  • Terms and Conditions

    FindSomeone is owned and operated by Trade Me Limited. FindSomeone provides services to people looking to find someone special. We are committed to providing a safe environment for you to meet, converse with and get to know other people. ...

  • Getting started

    New to FindSomeone? Make the most of the site and meet your potential match! Create your profile. Add a photo. Tell us your match criteria. Browse or search for matches. ...

  • Messages

    Messaging someone you're interested in is a great way to connect. Your email address isn't shared with the sender or receiver. Messages are private and can only be accessed by the sender, receiver and our Support team (in line with Tr...

  • How do I clear my deleted messages?

    Messages you move to your deleted folder will be automatically archived after 2 weeks if there are no further messages received. Within that two weeks you can move them back to your inbox to prevent them from being archived.

  • How do I remove my profile from FindSomeone?

    Go to your Account Settings page in the drop down menu in the right hand corner, select the Account Settings tab (third across the top) and at the bottom of the page you will see a link 'Remove my profile'. Click on this and you w...

  • Pay by bank deposit

    Pay by internet banking: Log in to your internet banking website. Deposit one of the amounts below into our account. Include your member number (Please log in) and email address in the reference fields. You will receive an email when you...

  • Smiles

    If you want to let a member know you're interested, select 'Send a smile' on their profile. You can send one type of smile per profile. Basic members can send up to 10 Smiles per day. Upgrade to Gold to send unlimited Smiles. Receiv...

  • Set up a bill payment

    Step 1: Set up FindSomeone as a bill payment Most banks will allow you to perform this step on their website, but some require you to set up bill payments by phone. You will need to enter the details below. For phone banking, you w...

  • Staying safe

    FindSomeone is proud to deliver a safe and enjoyable match-making experience. As with any interaction (online and offline), there are some steps you can take to protect yourself. Here are some great tips that can help you stay safe with on...

  • Gold

    Gold members can access all features on the site: Send unlimited messages, smiles, winks, hugs, kisses and roses. View all of a member's public photos. Appear first in search results. Use the Do We Match? feature on profiles. ...

  • Message board

    The message board is a place for members to connect. All members can view posts. Gold membership is required to post on the message board. Before posting, check out the rules. Starting a post Select 'Message board' from the le...

  • Privacy Plus

    What is Privacy Plus? Privacy Plus is a new feature, designed to help those members who would like to be more selective about who can see their profile and contact them. It lets you select your preferred age range, gender and lo...

  • Reporting inappropriate behaviour

    You can report another member by selecting 'Community watch' at the bottom of most pages on the site. We want to know if You've come across an offensive or dodgy profile. A message you've received is rude, abu...

  • Pay for gold another way

    We prefer members to pay by credit card, however we also accept payment for Gold memberships and Message Packs through bank deposit or bill payment. For a more detailed explanation of how to pay by these methods, follow the links ...

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