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22 results showing 1 - 22
  • How do I remove my profile from FindSomeone?

    Go to your Account Settings page in the drop down menu in the right hand corner, select the Account Settings tab (third across the top) and at the bottom of the page you will see a link 'Remove my profile'. Click on this and you w...

  • What does the green/orange button next to people's profiles mean?

    This button lets you know if they are online or if they have recently been online. Green means 'online now' (green) and it will show this if they have been online in the last 20 mins and now. Orange means 'online recently' and hovering over t...

  • I have updated my profile but the changes aren't showing, why is this?

    All changes to your profile need to be approved by the team. When you update your profile it is sent through to us to approve and as soon as we approve these they will show on the site. We approve them within 24 hours at the very ...

  • Your profile photo

    Your profile photo is the most important photo on your profile. This is the first photo that people see when they search or match with you. A profile photo on FindSomeone should follow these guidelines: YES ✔ A basic, cropped ...

  • My Profile

    Your Profile can include as much or as little information to display to potential partners as you like. You can include your ideal partner, career, hobbies, appearance, personal beliefs and more. Editing your profile Open the ...

  • How do I cancel my Gold membership subscription?

    To cancel please go to your Account Settings page, in the top right hand corner. Select the Account Settings tab across the top. Here you will see when your next payment is due, how much it will be and the credit card we will charge. ...

  • Favourites

    Favourites let you save your favourite members, so you can easily find them later on. Adding a favourite To add a favourite, select 'Favourite' (★) in your Matches, on profile pages, or in search results. Viewing your favourites T...

  • Smiles

    If you want to let a member know you're interested, select 'Send a smile' on their profile. You can send one type of smile per profile. Basic members can send up to 10 Smiles per day. Upgrade to Gold to send unlimited Smiles. Receiv...

  • Who's Viewed Me

    'Who's Viewed Me' lets you see who's been checking out your profile. This feature is only available to Gold members. To see who's viewed you, select 'Who's Viewed Me' () from the left-hand navigation. Gold members and Privac...

  • Staying safe

    FindSomeone is proud to deliver a safe and enjoyable match-making experience. As with any interaction (online and offline), there are some steps you can take to protect yourself. Here are some great tips that can help you stay safe with on...

  • Matches

    Matches will automatically find members that best match what you're looking for, based on the criteria you set. To set up your Matches criteria, select 'Matches' (♥) from the left-hand navigation, then select the 'Edit match criteria' tab. Y...

  • Code of Ethics

    Our code of ethics is designed to ensure a safe environment for you and all our members. Our aim is to provide services to members who are serious about finding someone. Listed below are the values we believe will provide you a safe and effective ma...

  • How do I edit my location?

    If you have recently moved and need to update your location then you can do this through the edit profile section. Just go to the drop down menu in the top right hand corner. Select 'Edit my profile' and your profile will come up with an ...

  • Privacy Policy

    FindSomeone is a service provided by Trade Me Limited. This means Trade Me's privacy policy applies to our use, collection, storage and disclosure of your information when you use Findsomeone. See clause 8 of the privacy policy, which h...

  • Terms and Conditions

    FindSomeone is owned and operated by Trade Me Limited. FindSomeone provides services to people looking to find someone special. We are committed to providing a safe environment for you to meet, converse with and get to know other people. ...

  • Getting started

    New to FindSomeone? Make the most of the site and meet your potential match! Create your profile. Add a photo. Tell us your match criteria. Browse or search for matches. ...

  • Gold

    Gold members can access all features on the site: Send unlimited messages, smiles, winks, hugs, kisses and roses. View all of a member's public photos. Appear first in search results. Use the Do We Match? feature on profiles. ...

  • Privacy Plus

    What is Privacy Plus? Privacy Plus is a new feature, designed to help those members who would like to be more selective about who can see their profile and contact them. It lets you select your preferred age range, gender and lo...

  • Reporting inappropriate behaviour

    You can report another member by selecting 'Community watch' at the bottom of most pages on the site. We want to know if You've come across an offensive or dodgy profile. A message you've received is rude, abu...

  • Why can't I edit my nickname?

    As your nickname is your main identifier on the site (as you are able to change many other parts of your profile including photos) it can be confusing to keep track of who you have checked out before and who has been in touch with you in t...

  • How do I change my date of birth or gender?

    Have you logged into your profile to see that it says you are a 75 year old man instead of a 23 year old woman? Have no fear, just contact our customer support team, let us know your correct date of birth and we can correct your profile f...

  • Privacy & email settings

    Privacy settings Choose who can view your profile and photos, and where we show your profile. To change your privacy settings: Open the drop-down menu in the top-right and select 'Account settings'. ...

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