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  • I have updated my profile but the changes aren't showing, why is this?

    All changes to your profile need to be approved by the team. When you update your profile it is sent through to us to approve and as soon as we approve these they will show on the site. We approve them within 24 hours at the very ...

  • How do I change my date of birth or gender?

    Have you logged into your profile to see that it says you are a 75 year old man instead of a 23 year old woman? Have no fear, just contact our customer support team, let us know the mistake and we can correct your profile for you.

  • How do I remove my profile from FindSomeone?

    Go to your Account Settings page in the drop down menu in the right hand corner, select the Account Settings tab (third across the top) and at the bottom of the page you will see a link 'Remove my profile'. Click on this and you w...

  • Favourites

    Favourites are a way to keep track of people whose profiles appeal to you. You can add a favourite by ticking 'Save as favourite' in your Matches, on profile pages, or in the search results. You can have as many Favourites as you like. ...

  • Messages

    Gold Members can send the first message to people they are interested in, while basic members can only reply to messages they receive. The conversation will continue as long as one of the members are Gold. A Basic member can st...

  • Who's Viewed Me

    Want to check out who has been checking you out? Well the Who's Viewed Me feature shows you who has been looking at your profile. This is available to Gold members on our site. This feature has been a popular request from our mem...

  • Why can't I edit my nickname?

    As your nickname is your main identifier on the site (as you are able to change many other parts of your profile including photos) it can be confusing to keep track of who you have checked out before and who has been in touch with you in t...

  • Changing your details

    Changing your email address or password You can easily update your email address or password by visiting your Account Settings page (found in the drop down menu in the top right hand corner), and selecting the Account Settings tab. At the...

  • Privacy, message & subscription settings

    Privacy settings FindSomeone has a lot of different privacy options to help you find love just the way you want. Show my profile to... This will allow you to restrict your profile to be viewed only by Gold members or anyone. Sett...

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