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  • Privacy Policy

    FindSomeone is a service provided by Trade Me Limited. This means Trade Me's privacy policy applies to our use, collection, storage and disclosure of your information when you use Findsomeone. See clause 8 of the privacy policy, which h...

  • Privacy Plus

    Privacy Plus empowers you to be in control of your privacy on the site. You can be more selective about who can see your profile and contact you. Gold members have Privacy Plus included. For Basic members, Privacy Plus is $4.95 per mon...

  • Privacy & email settings

    Privacy settings Choose who can view your profile and photos, and where we show your profile. To change your privacy settings: Open the drop-down menu in the top-right and select 'Account settings'. ...

  • How do I cancel a paid subscription?

    Unsubscribing from Gold or Privacy Plus is quick and easy. To unsubscribe: Open the drop-down menu in the top-right and select 'Account settings'. Select the 'Account settings' tab. Choose the option to cancel yo...

  • Pay by bank deposit

    Important: Payments made without your member number can't be credited to your account. Paying by bank deposit: Deposit one of the amounts below into our account using internet or phone banking ...

  • Messages

    Messaging someone you're interested in is a great way to connect. Your email address isn't shared with the sender or receiver. Messages are private and can only be accessed by the sender, receiver and our Support team (in line with Tr...

  • Smiles

    If you want to let a member know you're interested, select 'Send a smile' on their profile. You can send one type of smile per profile. Basic members can send up to 10 Smiles per day. Upgrade to Gold to send unlimited Smiles. Receiv...

  • Favourites

    Favourites let you save your favourite members, so you can easily find them later on. Adding a favourite To add a favourite, select 'Favourite' (★) in your Matches, on profile pages, or in search results. Viewing your favourites T...

  • Who's Viewed Me

    'Who's Viewed Me' lets you see who's been checking out your profile. This feature is only available to Gold members. To see who's viewed you, select 'Who's Viewed Me' () from the left-hand navigation. Gold members and Privac...

  • Staying safe

    FindSomeone is proud to deliver a safe and enjoyable match-making experience. As with any interaction (online and offline), there are some steps you can take to protect yourself. Here are some great tips that can help you stay safe with on...

  • Why can't I send a message?

    To send the first message, you'll need either a Gold subscription or a Message pack. All members can reply to messages received. The conversation can continue so long as one member is Gold, or has a message pack. You may not be able to...

  • Why can't I edit my nickname?

    Your nickname is the main way members identify each other on the site, so this can't be changed. On occasion, we may make an exception on a case by case basis. If you have a genuine reason, let us know. Genuine reasons might i...

  • Update your account details

    Email Open the drop-down menu in the top-right and select 'Account settings'. Select the 'Account settings' tab. Select 'Change my email address'. Enter your new email and select 'Save changes'. Foll...

  • Message board rules

    Our Message Board is provided for the enjoyment of the entire FindSomeone community and is moderated by members and, at times, by FindSomeone staff. It's a forum for sharing advice about dating, supporting other members on their journ...

  • Why has my card been charged?

    Gold and Privacy Plus memberships are subscriptions, charged monthly, after your initial subscription period. Your Gold or Privacy Plus subscription can be cancelled at any time. Check your next payment Open the drop...

  • Code of Ethics

    Our code of ethics helps ensure a safe environment for you and all our members. We aim to provide services to members who are serious about finding someone. These values help us provide you with a safe and effective match-making servic...

  • Terms and Conditions

    FindSomeone is owned and operated by Trade Me Limited. FindSomeone provides services to people looking to find someone special. We are committed to providing a safe environment for you to meet, converse with and get to know other people. ...

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